Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Most orders ship within 3–7 business days. Formal evening gowns may take slightly longer due to made-to-order production. We ship to the United States and United Kingdom.
Do you offer free shipping?
Shipping rates are calculated at checkout based on your location and order size. For bulk or school orders, contact us for a custom quote including shipping.
Can I track my order?
Yes. You will receive a tracking number by email once your order ships.
Products & Sizing
What sizes do you offer?
All teacher apparel (dresses, skirts, leggings) runs XS–2XL. Formal evening gowns run S–2XL. All styles are true to size. If you prefer extra room to move, size up by one.
What is the fabric made of?
All teacher apparel is made from a soft polyester-spandex blend — stretch, breathable, and machine washable. Formal gowns are made from premium tulle and mesh with metallic embellishments.
How do I wash my dress or skirt?
Machine wash cold on a gentle cycle. Hang dry or tumble dry on low heat. Avoid high heat — it will fade the print over time.
Do your products have pockets?
Our formal evening gowns include hidden side pockets. Teacher apparel (dresses, skirts, leggings) currently does not have pockets. Check individual product pages for details.
Custom Orders
Can I request a custom color?
Yes — custom color requests are available for formal gowns and some teacher apparel styles. Use the Get Quote form to tell us what you need.
Can I get a custom design made?
Yes. Submit your idea through the Get Quote form and our team will follow up with options and pricing.
I can’t find the dress I’m looking for. What should I do?
Describe it or share a photo through our Contact page and we’ll help you find it or create something similar.
Do you offer bulk or school orders?
Yes — we offer bulk pricing for schools, departments, and group orders. Use the Get Quote form with your requirements and we’ll send a custom quote.
Returns & Refunds
What is your return policy?
We accept returns within 14 days of delivery for unworn, unwashed items in original condition. Custom or made-to-order items are non-returnable unless faulty.
What if my item arrives damaged or incorrect?
Contact us within 48 hours of delivery with a photo and we will resolve it immediately — replacement, exchange, or full refund.
Still Have a Question?
Contact us here or use the chat button — we respond to every message.